1. Management and Leadership:

• A. Strategic

• B. Operational

2. Information Management:

• A. Design and Data Collection

• B. Measurement and Analysis

• C. Communication

3. Performance/Quality Measurement and Improvement:

• A. Planning

• B. Implementation and Evaluation

• C. Education and Training

4. Patient Safety:

• A. Strategic

• B. Operational

Objectives:

The Diploma is designed to fulfill the following objectives:

1. Providing participants with basic healthcare quality concepts.

2. Providing participants with basic knowledge in:

• Healthcare quality management

• Quality improvement tools

• Accreditation of health facilities

3. Providing participants with the skills necessary to:

• Monitor healthcare quality

• Improve quality

Teaching language:

English and Arabic.